Tickets, WhatsApp, live chat, and Asterisk CTI in one beautifully designed workspace — built for modern customer experience teams.
WhatsApp, live chat, email and voice in one unified workspace.
Status, priority, SLA timers, comments, audit trail — production-grade.
AMI + ARI adapter pattern with answer / hold / transfer / hangup controls.
Strong tenant + branch isolation enforced by row-level security policies.
Super admin, tenant admin, supervisor, agent, analyst — server-enforced.
Twilio WhatsApp wired today; Meta Cloud, 360dialog, email plug in cleanly.